Notice

After you submit your order, you will receive an order email from MCPRUE.

Track your order

1.Log in to your MCPRUE account and check "My Orders".

2.Contact MCPRUE Support (https://www.mcprue.com/support)

Out of stock

Although we try our best to maintain inventory of all products in the warehouse, there are occasional product shortages. Normally, the product will be supplied within two to three weeks.
Therefore, when you see an out-of-stock status, you can subscribe to stock notifications, You will receive an email notification from MCPRUE as soon as the product becomes available.

FAQ

1.How do I track my order status if I don’t have a MCPRUE account?

Once your order is successful, the system will automatically register a MCPRUE account for you. The user ID will be the email that you used to place the order. You can reset the password by clicking the link below and log in to your MCPRUE account to track your order: https://www.mcprue.com/user/get_password

2.After I place an order, how do I change my order before shipment?

Once you place an order, the country, product quantity, category, and color cannot be changed online. If you need to change these details, please contact us.

3.How do I cancel after I have submitted the order, but it has not shipped?

you cannot cancel the order yourself. Please contact customer service to request a return(https://www.mcprue.com/support). A return request for a shipped order will incur additional shipping charges.

4.Under what circumstances will the MCPRUE Online Store cancel an order unilaterally?

1.Receives notification from the credit card issuer or PayPal that the transaction was somehow fraudulent.

2.determines that the purchase was made through improper means or finds evidence that the order was not made legally.