Account issues

Register an account

  1. Go to the MCPRUE official website and click "Register". Enter your email and click "Register".
  2. Enter the verification code to complete the verification, then click "Next".
  3. Set up an account password and click Next.

Log in and log out of the account

  1. Enter your email and complete the verification code to successfully log in.
  2. Click on the avatar and click "log out".

Change your password online

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
  3. Follow the secure link in the email, fill in the requested information, and create a new password using a combination of uppercase and lowercase letters, numbers, and special characters.